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Privacy Policy

Business Privacy Policy for MES Nationwide Services Ltd



This privacy policy sets out how MES Nationwide Services Ltd uses and protects any information that you give when you use this website and contact us via either phone or email.

MES Nationwide Services Ltd is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

MES Nationwide Services Ltd may change this policy from time to time. You can check our website ( to ensure that you are happy with any changes.


This policy is effective from 1st May 2018.


What we collect:


We may collect and store the following information:
Name and job title
Contact information including email address and phone number
Demographic information such as address and postcode


What we do with the information we gather


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Repair of existing domestic appliances
Supply and fit of new domestic appliances
Our internal record keeping (e.g. invoices)




MES Nationwide Services Ltd are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect either via email or by phone.



Links to other websites


In the future our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.



Controlling your personal information


You will note that this website gives you two methods with which you can contact MES Nationwide Services Ltd; email or telephone. We will only contact you at your request. Whilst we welcome repeat business it is not our policy to send marketing or promotional materials to our customers. Any personal information we hold will be job specific and after the job has been completed the only record we will retain will be the invoice for the greater of either:


a) the duration of any product or job warranty periods or
b) for invoices a maximum of 6 years as per our HMRC commitments


We will not sell or lease your personal information to any third party.
We may on occasion provide our suppliers with your name and address for the purposes of fulfilling direct deliveries and installation, however that data will be deleted in accordance with their privacy policy.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information we hold on you please write to
Finally, if you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.


Thank you for your business and continued support.


MES Nationwide Services Ltd